Missed-Call Text-Back
The lead that called and couldn't get through gets an instant SMS. They don't become a competitor's patient.
- Auto-text sends in under 30 seconds
- Customizable script and tone
- Routes replies to your team
Cajoon · Patient Acquisition
Fill the chair
Fill the chair
with new patients.
Stop losing the people already trying to reach you. Cajoon catches missed calls, runs your paid ads, and turns your website into a live conversation. New patients become bookings, not voicemails.
Missed-Call Text-Back
Meta & Google Ads
Web Chat to SMS
Lead Pipeline
Missed call from Sarah Mitchell
Caught by Cajoon · auto-text sent
Live
Ad tap from Instagram
Whitening campaign · conversation started
Live
Web chat from your site
Continuing by SMS · James Liu
Live
Scroll
Where new patients come from
The three highest-intent channels for a dental practice. Cajoon connects them to one inbox.
Meta & Google Ads
Click-to-message campaigns on Instagram, Facebook, and Google. Tap the ad, start a conversation, get to booking.
- Click-to-message ad formats
- Built-in lead capture forms
- Source-tagged leads in the inbox
Web Chat to SMS
Visitor lands on your site, taps the chat bubble, and the conversation continues by text after they leave the page.
- Live chat widget on every page
- Conversation switches to SMS seamlessly
- Visitors never get stuck waiting
Sunshine Dental
Missed call
Sarah Mitchell · (407) 555-2391
2:14 PM
Auto-text sent
via Cajoon · in 18 seconds
2:14 PM
Conversation
Hi! Sorry we missed your call. Were you trying to book? Reply here or we can call you back.
Yes please, I need a cleaning
Great! What day works best?
Missed-Call Text-Back
The lead that tried to reach you
Most practices miss calls during the day. The patient hears voicemail, hangs up, and calls the next practice on Google. Cajoon catches the missed call in real time and sends an automated text within seconds. The conversation continues by SMS, where most people would rather text anyway.
Under 30-second response
Editable script
Replies in your inbox
After-hours coverage
SD
Whiter teeth.
One visit.
One visit.
Now Booking
Professional whitening, done in about an hour. New patients save on their first visit.
sunshinedental.com
Get Started
After tap · live conversation
Hi! Saw your ad about whitening. Can I book this week?
Meta & Google Ads
Ads that turn into conversations
Click-to-message ad formats skip the landing page. A prospect taps your Instagram or Google ad and lands directly in a conversation with your practice. No form to fill out, no friction. Every lead is source-tagged so you know which campaigns are paying off.
Instagram & Facebook
Google Local Services
Click-to-message
Source attribution
A dentist your family will love.
Book online or chat now.
Web Chat to SMS
Your website starts the conversation
A chat widget on every page of your site. When a visitor messages, they don't need to wait. They share a phone number, and the conversation moves to SMS instantly. They can close the tab and the thread keeps going. Your team picks it up when it's ready.
Widget on every page
Switches to SMS
Continues off-site
Routes to unified inbox
Lead Pipeline
Every lead, tracked end to end
Cajoon doesn't just bring leads in. It shows you what happens next. Source attribution by channel, conversion through the funnel, and a real-time view of where every prospect sits. Stop wondering if your marketing is working.
Source breakdown
Conversion funnel
Real-time updates
Per-team-member metrics
New Patient Pipeline
All sources, all stages
Last 30 Days
By Source
Missed Calls
32
Web Chat
24
Ads
18
Conversion Funnel
New Leads
74
▼
Engaged
52
▼
Booked
28
▼
Showed
24
Real acquisition workflows
How the three channels actually run in a dental practice on any given day.
1
The lunch-rush missed call
Front desk steps away, phone rings. Prospect hears voicemail. Within 30 seconds they get a friendly SMS asking how Cajoon can help. They reply, your team picks up when they're back.
Missed
→
Auto SMS
→
Booked
2
The Instagram ad tap
Prospect scrolling Instagram sees your whitening ad. Taps the Get Started button. A conversation opens in Messenger that automatically continues by SMS. Your team books them for a consult.
Ad Tap
→
Convo
→
Booked
3
The evening web visit
Someone's researching dentists at 10pm. They land on your site, tap the chat bubble. The widget asks for their number, the conversation moves to SMS, and you respond first thing in the morning.
Visit
→
Chat
→
SMS
Questions about Patient Acquisition
How fast does the missed-call text-back fire?›
Typically under 30 seconds. The moment Cajoon detects a missed call on your business line, the auto-text routes out. We can also configure delays for specific scenarios (after-hours templates, different scripts for new vs. existing patients), but the default is fast on purpose. Speed-to-response is the single biggest driver of lead conversion.
Does Cajoon run my ad campaigns, or just integrate with them?›
Both options exist. The Cajoon platform handles the lead-capture side: click-to-message destinations, source attribution, and conversation routing. We have a managed-ads offering for practices that want the campaigns themselves run by our team, but that's a separate engagement. If you already work with an agency or run ads in-house, Cajoon plugs in without changing how the ads are managed.
What does the web chat widget look like on my site?›
It's a small chat bubble in the bottom-right corner of every page. Your branding, your colors, your practice's voice. Visitors can open it to start a conversation, share their phone number, and continue by SMS. No app downloads, no portal logins.
How do I know which channel is bringing in patients?›
Every lead is tagged with its source automatically: missed call from which number, Instagram ad from which campaign, web chat from which page. The pipeline dashboard breaks this down so you can see what's working and what isn't. You'll know whether to spend more on ads or invest in another channel.
What if a lead replies after hours?›
Configurable. You can set after-hours templates that explain when you'll respond, offer an emergency line, or invite the patient to book online. The conversation stays in the inbox until someone picks it up the next morning, with full context preserved.
Does this work with my existing phone number?›
Yes. Cajoon ports or twins with your existing business number so missed-call detection and SMS replies work without changing what's printed on your practice cards. Patients see the same number they always have.
Ready when you are
Stop missing the patients
Stop missing the patients
already trying to reach you
See Cajoon's acquisition stack in action. We'll show you what changes after Day 1.