Every happy patient becomes a review. Every directory shows the right hours, the right phone, the right address. Every review gets a thoughtful reply — without anyone manually typing one.
Three jobs that need doing every week. Cajoon does all three on autopilot.
Every happy patient gets asked, at the right moment, with one-tap-easy review links. No more "we forgot to ask."
Your name, address, phone, hours, and website synced across every directory that matters. Patients always find the right info.
AI drafts a thoughtful reply to every review in your practice's voice. You approve in one tap, or edit if it doesn't feel right.
Right after a patient checks out, they get a friendly SMS asking how things went. If they had a good experience, the next message includes a one-tap link straight to your Google review page. No login, no app, no friction. The patients who would have happily reviewed you just never got asked — now they do.
Change your hours for a holiday. Update a phone number. Move offices. With Cajoon, you edit once and the change propagates to every directory automatically. No more patients showing up to find you closed because Yelp had old hours. No more local-SEO penalties from inconsistent data.
When a review comes in, Cajoon's AI drafts a thoughtful response in your practice's voice and tone. It's HIPAA-conscious by design — never mentions specific treatments, dates, or any PHI. You approve in one tap, edit if you want, or skip entirely. Replies go out within minutes, not weeks.
Cajoon shows you your overall star rating, your platform-by-platform breakdown, and how things are trending over time. See which platforms are doing well, where you're behind, and which reviews still need a response. No more spreadsheet-tracking your reputation by hand.
What used to take hours of front-desk time, automated end to end.
Patient checks out at 3pm. At 6pm they get a friendly "how was your visit?" text. If they say good, they get a Google review link. They tap, leave 5 stars, and Cajoon drafts your reply.
You're closing early for Christmas Eve. You update your hours once in Cajoon. Within minutes, Google, Yelp, Apple Maps, Facebook, and 50+ directories all show the new hours.
Three new reviews came in overnight. By 8am, AI has drafted replies for all of them in your voice. You scan, tap approve on two, edit one, send. Done in 90 seconds.
Yes, when done correctly. Asking a patient to share their experience on a public platform like Google is permitted because the patient initiates and controls what they share. Cajoon's review request messages never include treatment details, diagnoses, or other PHI — they just ask how the visit went and provide a link. The patient decides what to write.
No. The AI is configured to never reference specific treatments, procedures, dates, or any patient health information. Replies stay generic and warm ("Thanks for the kind words", "Glad you felt welcome") rather than confirming details about the visit. You always approve before anything posts publicly, so you have a final check.
Negative reviews route directly to your team for personal handling — AI won't auto-draft for anything below 4 stars. You'll see them flagged in the dashboard with a recommended response approach. We coach during onboarding on how to respond to negatives professionally without violating HIPAA (which is trickier than positives).
The big ones for dental: Google Business Profile, Yelp, Apple Maps, Bing Places, Facebook, Healthgrades, Zocdoc, Vitals, Doctor.com, plus 40+ general business directories. Cajoon publishes consistent NAP (name, address, phone) data and lets you control which directories you want to be listed on.
Of course. Cajoon's review request just makes it easier — the link goes straight to your Google or Yelp review page so they don't have to search. Patients can still leave reviews on their own anytime, and those reviews show up in the dashboard alongside the prompted ones.
Two ways. More positive reviews with recent dates tend to improve local search visibility (Google factors review velocity and recency). Consistent NAP data across directories also strengthens local SEO signals. Together they typically help your practice rank higher when people search "dentist near me" in your area — though search ranking depends on many factors and we can't promise specific positions.
See Cajoon's reputation stack in action. We'll audit your current listings and reviews for free.