Recall pipelines that work the queue without anyone touching it. An AI assistant that picks up calls when the office is closed. Automation rules that fire the moment a patient checks out, books, or no-shows.
Recall, after-hours coverage, and the small operational things that happen between every appointment.
Every overdue patient flows through stages automatically. No spreadsheets, no manual flagging, no patients lost between visits.
An AI assistant picks up calls and messages when the office is closed. It books appointments, takes information, and hands off to your team in the morning.
Patient checks out, books online, signs a treatment plan, or no-shows? Cajoon fires the right follow-up at the right time, without anyone remembering to.
Cajoon turns recall into a visible pipeline. Every overdue patient lands in Due Soon, moves to Sequenced when their re-engagement starts, jumps to Engaged when they respond, and lands in Booked when they're back on the schedule. You can see exactly where the work is at any moment.
Recall is just one pipeline. Every patient and prospect lives in Cajoon's full CRM, where each opportunity moves through stages your practice defines. Build your own pipelines for implant consults, membership plans, or new patient follow-up, and the same automation works every column.
Cajoon's AI assistant picks up calls and chat messages when your front desk isn't there. It greets the patient in your practice's voice, qualifies them as new or existing, checks your real calendar, and books them in. By morning, the appointment is on your schedule and the transcript is saved to the patient's record.
Set up rules once. Every time the trigger fires, Cajoon runs the action automatically. No staff intervention, no missed follow-ups. Triggers also reach beyond Cajoon: webhooks and a public API let practices that connect other systems fire the same rules from anywhere.
Cajoon comes loaded with the playbooks every dental practice runs. Activate them in one click. Edit any of them to match your voice.
Welcome SMS, intake form link, day-of reminder. Onboards new patients before they walk in.
Three-touch sequence at Day 1, Day 3, Day 7. Pulls overdue patients back into the chair.
Same-day SMS asking to reschedule, follow-up at Day 2 and Day 7. Recovers most no-shows.
Patient leaves with an unscheduled plan? Day 3, 10, 30 nudges with easy booking links.
24 hours after a positive visit, send a one-tap link to Google or Facebook. Build social proof.
Auto-sent on the patient's birthday with a soft booking nudge. Personal touch, zero effort.
Every automation in the practice starts with something happening. These are the signals Cajoon watches, and what it can do the moment one fires.
Anything that happens in the practice can start a workflow, without anyone remembering to kick it off.
A link that does something when the patient taps it, so a single tap can move them through the whole follow-up.
Workflows that behave differently depending on the patient, rather than sending everyone the same thing.
Building automations, reading the numbers and deciding which lead matters most are the jobs that quietly eat a practice manager's week. Cajoon takes all three.
Describe the automation you want in plain English and Cajoon builds it, then walks you through the edits.
Reads what the practice actually did last week and tells you what moved, in language you can act on.
Scores every new enquiry so the front desk works the ones most likely to book, first.
What happens in your practice without anyone lifting a finger. And for group practices, automations and reporting roll up across every location, so the whole picture lives on one screen.
Patient calls at 10:42 PM. AI assistant picks up, qualifies them, offers Tuesday at 9am. By the time the front desk arrives, the appointment is already on the calendar.
Cajoon detects 47 patients passed the 6-month mark this week. They auto-enter the recall pipeline. Sequenced messages start. The front desk only handles the patients who reply.
Patient checks out at 3pm. 24 hours later, a review request goes out. 72 hours later, a recall reminder is scheduled for 6 months out. None of it touched by staff.
Yes. The voice and chat assistant uses configurable scripts that match your practice's tone, your appointment types, and your booking rules. We tune it during onboarding using real call examples from your front desk if you have them. Patients hear a warm, professional voice that introduces itself as your practice's assistant.
It hands off gracefully. The AI is configured to detect anything outside its scope (emergencies, complex insurance questions, clinical concerns) and either route to your on-call line, leave a detailed message for the morning team, or schedule a callback. The full transcript is always saved.
No. Cajoon is a force multiplier, not a replacement. The front desk still owns the patient relationship, handles complex situations, and runs the practice. Automation just absorbs the repetitive, after-hours, and behind-the-scenes work so the team can focus on patients who are actually in the office.
Every automation is editable, pausable, and scoped per scenario. If a patient is in active treatment and you don't want automated messages going to them, pause their automation. If you want to tweak a sequence, edit the template. Nothing runs without your say-so.
Yes. Cajoon pulls patient visit history and overdue status from your PMS (Dentrix, Eaglesoft, Open Dental, Curve, and others) to know who belongs in which stage. We confirm the integration during onboarding.
The pre-built playbooks activate in one click. You'll be running the basics (new patient welcome, six-month recall, no-show recovery, review requests) in your first week. The AI after-hours assistant takes a bit longer to tune properly, usually 1 to 2 weeks of refinement based on call patterns at your practice.
See Cajoon Automation in action. We'll walk through your current workflow and show you where the hours go.